Terms & conditions

Terms & conditions

Welcome to Vigorvault (operated by Kum Fong Sdn Bhd)

By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before making any purchases.

1. General Information

  • Business Name: Vigorvault / Kum Fong Sdn Bhd
  • Website URL: https://vigorvault.co/
  • Business Address: 3, Jalan Semtec 2, Semtec Park, 43500 Semenyih, Selangor, Malaysia

2. Products and Services

  • Product Types: We offer NMN Supplements and other health products.
  • Age Restriction: Purchases on our website are restricted to individuals who are 18 years old and above.
  • Accuracy of Information: We attempt to ensure that information on this Web Site is complete, accurate and current. Despite our efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness or accuracy of any information on this Web Site. For example, products included on this Web Site may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on this Web Site. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.
  • Health Related Information:  The information contained in the Web Site is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional.

3. Orders and Payment

Visit our support page to learn about our order process and payment methods.

4. Shipping and Delivery

  • Shipping Policy: Our shipping policies are detailed on our support page.
  • International Shipping: We do not offer international shipping at this time.

5. Returns and Refunds

  • Return & Refund Policy: If the product received is damaged upon arrival, you can request a replacement or refund. Replacements or refund will be processed within 5-7 working days.

6. Privacy and Security

  • Privacy Policy: For information on how we handle your personal data, please refer to our privacy policy.
  • Security: We use strong passwords and regularly maintain our website to ensure the security of your information.

7. Intellectual Property

  • Intellectual Property Rights: All content on this website is the property of Vigorvault (Kum Fong Sdn Bhd). Any use of our content requires prior consent, and approval is not guaranteed.

8. Customer Service

  • Customer Support: You can contact us through our contact page for any support or inquiries.

9. Legal

  • Governing Law: These terms and conditions are governed by the laws of Malaysia.
  • Dispute Resolution: Any disputes or complaints will be handled through our official support channels.

10. Miscellaneous

  • Changes to Terms: We reserve the right to update these terms and conditions at any time. Changes will be posted on this page.
  • Acceptance of Terms: By using our website and making a purchase, you explicitly agree to these terms and conditions.

If you have any questions or need further clarification, please do not hesitate to contact us through our contact page.